Central Booking

Centralized patient booking for multi-clinic networks.

Eliminate scheduling silos and bridge the gap between your locations. Clinicmaster Central Booking gives one central team a single console to search availability and book appointments across every clinic in your group — matching each patient to the right provider and location. Patients can self-serve too, through the Clinicmaster patient portal.

One booking console for every site Cross-clinic availability search Cross-clinic provider scheduling
Clinicmaster Central Booking — cross-clinic availability search and booking console spanning a clinic group
Trusted by clinic networks across Canada
1,000+clinics
10,000+active users
Canadadata hosted in-country
SOC 2 Type II CertifiedFully compliant with HIPAA, PIPEDA, PHIPA & Quebec Law 25
What Is

Central Booking

Clinicmaster Central Booking is the scheduling layer for multi-location clinic groups. From one console, a central team can search availability and book appointments across every clinic, provider and location — matching each patient to the right provider and the site that can see them soonest, with patient self-booking through the Clinicmaster portal.

Core benefits

Four benefits of centralized booking.

Built to remove the friction between patients, providers, and the front desk — across every location at once.

Fewer scheduling gaps

Surface open availability across every location from one console, so your team can steer patients to the site that can see them soonest — instead of idle chairs at one clinic while another runs a waitlist.

Standardized intake protocols

Configure intake forms, booking journeys and workflows once, then push them out to the clinics you choose — so every location runs the same patient-ready intake.

Shared patient record

Share one patient record across the clinics in your group, so staff can see a patient’s history and preferences from any participating location — cross-clinic visibility you control at the group level.

Scalable operations

Bring new locations up to your group standard fast — copy your services, fee schedules, forms and workflows to a clinic in a few clicks, instead of rebuilding every site by hand.

How it works

How Central Booking actually works — in the real interface.

Real Clinicmaster screens: the central booking console, the shared patient record, the patient portal, and the network schedule. Scroll to walk through it.

Clinicmaster Central Booking console — cross-clinic availability search grouped by clinic and practitioner, a selected cross-clinic slot, and a book-appointment bar.Clinicmaster shared patient record — a client with a Cross-clinic sharing toggle and a visit history spanning Toronto, Mississauga and Hamilton.Clinicmaster patient portal — a 24/7 self-booking clinic-selection screen with a map of clinic locations and next-availability per site.Clinicmaster network schedule — a multi-location day view with providers labeled by clinic, a cross-clinic appointment, and a network-utilization and provider-mobility panel.
Booking console

One booking console for the group

A single centralized team searches availability across every clinic and books or routes appointments from one console — ranked by distance from the patient, with cross-clinic bookings flagged automatically.

  • Availability search across every clinic
  • Book or route into any location
  • Cross-clinic bookings flagged automatically
Shared record

Cross-clinic continuity & a shared record

Patients can visit any location in your group while staff work from one shared patient record (when cross-clinic sharing is enabled) — so care stays continuous from one site to the next.

  • One shared record across the group
  • Visit history from every location
  • Cross-clinic sharing you control
Patient portal

Self-service via the patient portal

Pair Central Booking with the Clinicmaster patient portal so patients can book at any of your sites online, 24/7 — with live availability across the group, taking load off your central team.

  • Patients pick a location near them
  • Live availability across the group
  • Companion Clinicmaster patient portal
Network schedule

Provider mobility across sites

See every location’s day in one view and support practitioners who work across multiple sites — one network schedule that follows them from clinic to clinic.

  • Every location’s day in one view
  • Per-clinic utilization at a glance
  • Provider calendars follow them across sites
Clinicmaster by the numbers

Booking at the scale clinic groups already run on.

12+
Healthcare verticals supported
12K+
Professionals on Clinicmaster
6M+
Appointments booked every year
100%
Centralized control across your network
Central Booking

Ready to see Central Booking in your group?

Book a 30-minute working session with a solutions engineer. Bring your current workflow — we'll show you exactly how Clinicmaster fits.

One booking console for every site Cross-clinic availability search Cross-clinic provider scheduling HIPAA · PIPEDA · PHIPA · Law 25 · SOC 2 Type II
Problems we solve

Three booking problems that hold networks back.

Challenge
Our solution
Inconsistent patient matching across different sites.
One booking console lets a central team manage appointments for every location.
Patient records trapped in local silos during booking.
A shared patient record your staff can access across the clinics in your group.
Managing schedules for providers working at multiple sites.
Providers work across sites seamlessly with shared record access.
Key use cases

What clinic groups ask Central Booking to do.

One network, one front desk.Built around the teams coordinating bookings across every location.

One central team booking into every clinic — instead of a separate front desk fielding calls at each site.

Operations leadsMulti-location clinic groups

New locations brought up to the group standard fast, by copying configuration, fee schedules and workflows.

Network ownersExpanding clinic networks

Cross-clinic availability that steers each patient to the location with the soonest opening.

Regional directorsBusy regional networks
Who it's for

Built for the teams running multi-site bookings.

Corporate teams running a central booking desk

Run a single booking desk across the network — one team booking into every site from one console.

Multi-location organizations

Need unified patient records and standardized scheduling protocols across every clinic in the group.

Growing clinic groups

Expanding to new locations and need to roll out standardized configuration, workflows and intake to each new site quickly.

Connect, communicate & care in one platform

Secure portals for 24/7 access to health information.

Our patient engagement platform brings together secure portals, automated reminders, digital intake and consent forms, satisfaction surveys, and two-way messaging into one centralized platform. Every touchpoint is connected directly to the patient's record in Clinicmaster — ensuring personalized, consistent, and accessible communication across your entire network.

Integrated workflow, not isolated tools.

Clinicmaster's scheduling capabilities are built directly into your core system, eliminating the inefficiencies and risks of stand-alone third-party platforms. The result: a shared patient record your team can follow across the clinics in your group.

Explore client engagement
Self-booked · Riverside
Aiden Park · Tue 10:30 AM · Dr. Cho
Confirmed
Pre-visit intake form
Sent · Rita Wu · 3 min to complete
Awaiting
One-tap reschedule
Claire Martin · moved Thu → Fri 9:30 AM
Confirmed
Post-visit survey
NPS 9 · Avg. response: 14 minutes
Sent
FAQ

Frequently asked questions.

Ready when you are

Scale your Organization with Clinicmaster.

30-minute working session with a solutions engineer. Bring your current numbers — we'll show you the gap.