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Streamlining Clinic Operations with Advanced Insurance Integrations

For clinics, seamless system integrations can be the difference between a well-oiled machine and a clunky, error-prone process.

Central to this efficiency are OHIP and HCAI systems. Let's delve into how advanced integrations with these systems can revolutionize clinic operations.

Related Blog: Clinicmaster Wins Microsoft's 2023 Modernizing Application Impact Award.

OHIP and the New GO Secure Portal Integration.

First up, let's talk about OHIP. The Ontario Health Insurance Plan, or OHIP, is a fundamental cog in the healthcare machinery, handling a myriad of claims from clinics across the region. To help enhance this process, we are currently developing an integration with GO Secure portal, OHIP’s direct portal. It promises to allow users to submit and receive full payments automatically. The goal of this integration is to eliminate the need for manual supervision that the Clinic Aid Integration requires.

HCAI – The Full Two-Way Integration Revolution.

With a full two-way integration system, HCAI is setting the bar high. This integration is not just about sending claims, it’s a holistic solution that addresses multiple aspects of clinic operations.

At the forefront of this integration's capabilities is the OCF form submission. Clinics can create, fill, and send OCF 18 and OCF 23 plans directly to HCAI. And it doesn't stop at sending, clinics also receive immediate feedback with responses for these OCFs, streamlining the entire process.

But what truly sets the HCAI integration apart is its direct invoicing feature. Clinics can effortlessly fill out OCF21B and OCF21C invoices and dispatch them straight to HCAI. And just like with the OCF forms, the responses for these invoices are swift, ensuring a fluid operation.

The cherry on top? The payment process. In the complex world of healthcare claims and invoices, getting paid promptly and accurately is paramount. With the HCAI integration, payments from HCAI are processed automatically in Clinicmaster. Add to that the ability to collect and save EoBs (Evidence of Benefits) either inside or outside Clinicmaster, and even the option to fax or email these EoBs to HCAI directly. In addition, we allow you to compare what was approved on a OCF18/23 versus what was billed on an OCF21B/C and provide insight into what is remaining to bill on the plan. It's clear that this integration has thought of everything.

Yet, perhaps the most underrated feature is the integration's emphasis on error reduction. By validating submissions, clinics can minimize mistakes, ensuring that they get paid faster and more accurately. This not only boosts the clinic's bottom line but also significantly enhances client satisfaction.


The advanced integrations of OHIP and HCAI are more than just technological advancements, they represent a paradigm shift in how clinics operate, promising increased efficiency, reduced errors, and better revenue flow.

For those still on the fence, consider this: these integrations aren’t just about automation, they're about empowerment. By embracing them, clinics not only streamline their operations but also ensure they remain at the forefront of healthcare delivery.

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