How to Know When to Upgrade Your Clinic's Software.
If you are starting to notice that your clinic's software is taking more time to work around than it is saving, it may be time to upgrade your system.
If your current software does not give you and your patients timely access to information and is not easily navigated, your software may be the issue. A fully integrated software system is essential in increasing efficiency, providing cybersecurity, and offering customers access to their health records.
Related Blog: The Right Investment: How Much Should a Clinic Invest in Software?
Instead of hiring additional staff or adding another system, the solution to your problems may be reconciled by a software system that does it all efficiently and effectively. If you are unsure if you are ready for an upgrade, ask yourself and your staff the following questions:
Are staff members making multiple entries to satisfy systems that are not integrated? Is it taking time from treatment schedules because software is cumbersome or the same information must be added in different areas? An efficient software program will populate information into necessary fields without multiple entries or changing programs. It will also allow clinicians and front office staff to access information anywhere and at any time.
Is Your Data Secure?
Cybersecurity is extremely critical in the healthcare industry and if your system is outdated, you may be putting data at risk. If data security is a worry for you, it may be time to update your clinic's software. Updated software can help you to protect the sensitive data of your patients and their health history.
Your patients want to be able to see results in real time. When a patient has access to their total health record, including appointments, billing, and treatment results, they are more engaged. This not only helps your patients to be better and more quickly informed, but it can also create patient loyalty and ultimately referrals.
A software system that is difficult to navigate, does not give patients access to all of their records, and will not allow them to pay, schedule, or electronically ask questions is obsolete. Patient users are essential for the successful performance of your clinic's software. If they are not using it because it is difficult, they cannot access the information they need, or need help getting around in the system, an upgrade may save you time and money in the long run.
If you are looking to upgrade your software then Clinicmaster is the answer for you! Clinicmaster offers cloud-based EMR software that manages your practice efficiently while ensuring the confidentiality and safety of your client's data. Our all-in-one solution is intuitive and empowers clinics with features like:
If you’re interested in working with Clinicmaster, request a demo today!