DREAMING BIG?
GROW WITH US.

Clinicmaster supports and stimulates your growth with functionalities and features designed specifically for clinics. One million clients in 8 countries are currently leveraging the benefits of our advanced management system.

The more your practice grows, the more Clinicmaster capabilities will be the powerful tools you rely on to take it higher. Marketing, analysis, and strategy – you’ll find it in our all-in-one software.

Clinicmaster is the most comprehensive software on the market. It will allow you to enhance the efficiency of your operations, seize opportunities, improve client experience and build loyalty.

PREMIUM
  • Manage your small practice with all the right tools that will keep operations running smoothly so you can focus on your clients.

  • Starting at
  • $125

  • per month per clinic*
  • includes 1 extra module
Get Premium >
ULTIMUM
  • Excel at providing an outstanding client experience with industry-leading management and marketing features for large clinics.

  • Starting at
  • $185

  • per month per clinic*
  • includes 8 extra modules
Get Ultimum >

Every Plan Includes

Advanced Scheduling

  • See it all on one screen. View detailed scheduling information and optimize the agenda of your practitioners.
  • Focus on scheduling, modifying, canceling or billing appointments.
  • View information by day, week or month.
  • Color-code your schedule to easily identify the various types of appointment classifications.
  • Reduce time wasted searching for appointment openings.
  • Manage appointments that require additional resources such as rooms, beds or special equipment.
  • View detailed information for every category type (client, insurer, referrers, appointments, etc.).
  • Reduce tedious scrolling. View more than 25 practitioners at once by creating multiple groupings in as many tabs as you need.
  • Concurrently schedule multiple appointments for multiple clients for one time slot using the new Capacity Management feature.
  • Navigate to a precise moment in time using intervals as short as 5 minutes.
  • Stay up-to-date with our On-the-Fly calendar to quickly create scheduling events such as vacations, holidays, sick days, administration time, etc.

Wait Lists

  • Optimize practitioner calendars by effectively managing their wait lists.
  • Keep track of clients waiting for an appointment so you can book them the moment there is a cancellation.
  • Always have your clients’ daily and hourly appointment preferences at your fingertips.

Personal Calendar Integration

  • Quickly generate customized day sheets that let practitioners access information through their personal calendars such as Google Calendar and Microsoft Outlook, as well as through Clinicmaster portals.

Patient Charting (EMR)

  • Chart faster. Create custom-built templates that correspond to your paper-based processes, as well as to your clinic’s needs.
  • Use our Ink Tool to annotate your chart templates with handwritten notes, symbols, and shapes.
  • Take photos, videos, dictate or use your stylus.
  • Fill out government and insurance forms.
  • Provide your practitioners with secure, multi-level, user-based, profiles.
  • Improve compliance with regulatory requirements for chart audits, archiving, destruction and access.
  • Never overlook incomplete charts or mandatory charting tasks, thanks to the notifications feature.
  • Get the peace of mind of automatically archived information.

Document Management

With our advanced tools, we have made it possible to rid yourself of all filing cabinets:

  • Scan, import and attach images, videos, audio and letters directly into a clients’ chart.
  • Generate Microsoft Word compatible documents using template-based, mail-merge capabilities.
  • Email referring doctors  using template-based letters.
  • Make copying and filing documents a thing of the past (prescriptions, x-rays, referrals, etc.) with our quick scan tool, which can also attach them to your clients’ record.

Accounting Management

  • Schedule and bill, in just a few clicks.
  • Add product purchases and invoice details from the Appointments screen and then proceed to Collect Payment.
  • Offer your clients various methods of payments including credit card, cash, 3rd party funder, etc.
  • Conveniently issue statements and invoices by having them printed, emailed, faxed or even posted to a client’s portal.
  • Change sales taxes and rates in just one click.
  • Organize your bookkeeping with the General Ledger and create as many divisions as you need.
  • Make refunds and credits a snap with the Reverse Transaction tool.
  • Forget billing one client at a time. Ask Clinicmaster to bill everyone in just a minute.

Accounting Reports

  • Keep track of who is late on payments and take the appropriate measures (send a letter, apply interest billing, etc.).
  • Never doubt anything, or anyone by setting client-based accounting limitations.
  • Generate detailed summary and analysis reports using various filters based on practitioners, services, products, general ledger, client demographics, etc.

Collection Management

  • Complete management console for tracking and control account receivables to improve cash flow.
  • Automated cash flow alerts; system warns you that collections are falling behind.

Discount Management

  • Offer your clients promotions, loyalty and referral programs, as well as discounts.

Gift Certificate Management

  • Offer your clients gift cards, discount coupons and manage them securely with our antifraud technology.

Chase Paymentech Integration

  • Benefit from our partnership and reduce your credit card transaction costs.  The software pays for itself.

Admin Reports

  • Complete end-of-day procedures such as balancing your cash and generating reports, in just minutes.

Metrics & Analysis

  • Analysis on the progression of your clinic on different levels ranging from statistical to financial: Appointment, Referrer, Client statistics and many more.

Data Extensions

  • Use our personalized, comprehensive notification and reminder system. No more post-it notes.
  • Identify clients who are not scheduled for subsequent appointments (dropped clients).
  • Obtain instant data capture alerts on missing information (empty or invalid email addresses, phone numbers, etc.).
  • Keep your data centralized and at your fingertips by creating custom data fields.

Detailed Data Audit Trail

  • Maintain complete audit trails by easily tracking staff members actions and transactions.
  • Various security and auditing features that allow you to define users, user roles, passwords on all screens, reports or specific functions.
  • The Auditing feature provides you with “Who”, “When” and “What” information.

Inventory Management

  • Scan, sell and bill inventory items using our bar code-scanning tool.
  • Keep top-selling items in stock by tracking your inventory and getting notified of when you’re running low.
  • Manage Suppliers.
  • Create Purchase Orders.
  • Auto-update inventory counts when Purchase Orders are received.
  • Generate/print bar code labels.

Onsite database backup

  • Auto-save your database to your local server.

System Access Control

  • Define distinctive users and roles.
  • Limit access to sensitive data to restricted users.
  • Our Data Audit Trail keeps track of user actions.

Marketing

Standard text emails:

  • Communicate promotions, loyalty referral programs, and discounts.
  • Promote your community events and involvements.
  • Target the right people with the right campaign.
  • Correspond with inactive clients by offering new services.

Referral Management

  • Get to know who started or stopped referring your clinic with our powerful, comparative tool.
  • Measure the performance and analyze your referrers using various filters based on practitioner, category, group, event, etc.

Physiotec Integration

  • Get free Physiotec integration and make it easier than ever to integrate with your client’s profile.
  • Customized protocols.
  • Increase website traffic.
  • Easy to use.
  • Print pictures and drawings.
  • Email Prescription.
  • Add your own exercises.

Automated Reminders

  • Reduce no-shows and increase revenue with SMS texts, emails, and telephone reminders.
  • Reach your clients at the right time with preference-based reminders.
  • Confirm first and upcoming appointments.

Support & Updates

  • Constant product evolution.
  • New versions made easy to download.
  • Ongoing development and integrations with third parties.

Technical Assistance

  • Certified technicians available to assist and guide through technical issues.
  • Turn-key solutions and advice.

Dedicated account manager

  • Experienced customer service specialists ensure our client’s needs and concerns are always put first.
  • Encouraging ways to maximize the use of the software.

Clientcare Web Access

  • Our user-friendly knowledge base tools are at your disposal 24/7.
  • Comprehensive teaching material: Webinars, Videos, Manuals, Tutorials and FAQs.

Webinars

  • Live presentations followed by Q&A sessions.
  • Benefit from years of experience in Clinicmaster’s great trusted coaches and partners.

Your data

  • Host your own data in a client-server platform.
  • No Digital Foot print on the web, even with our portals.
  • The data entered into Clinicmaster is always YOUR DATA, we hold NO rights on your data.
  • Data may be exported to popular formats or for analysis in other systems at any time.

No long term contract

  • Hassle free agreement that can be cancelled at any time with only a 30-day notice – without any hidden fees.
  • No longer our client? No problem, as you can still access YOUR own local data through our Read Only Version.

NDA / Confidentiality

  • Clinicmaster employees are bound by a non-disclosure agreement to respect your confidentiality.
  • Our offsite backup service encrypts and secures all data.

Data retention & archiving

  • Keep your data for as long as you want.
  • No limitations on data entry.

EXTRA MODULES

Pick and choose from our broad selection of add-ons.

MODULES
PREMIUM
(1 MODULE)
OPTIMUM
(4 MODULES)
ULTIMUM
(8 MODULES)

CMWeb

Choose Choose Choose
  • Cloud-based application for online scheduling, suitable for multi-clinic and call centers.
  • Book clients into any location from one interface.
  • Facilitates using a call center approach for cost optimization.

Client Portal

Choose Choose Choose
  • Cloud-based application for your clients.
  • Provide your clients with the choice of booking online, whenever is best for them.
  • Offer additional flexibility with 24/7 booking, using an iPhone, Android, tablet or computer.
  • Allow clients to view real-time appointment openings as well as all services, practitioners, and treatments available.
  • Enhance your client’s online experience with a complete and customized portal.
  • Reduce time wasted on scheduling appointments over the phone.
  • Generate traffic towards your website and social media pages.
  • Convert website visits into appointments.
  • View and print billing history.
  • View exercise programs.
  • Clients may complete their intake process online; fill consent forms, surveys, pain assessments and much more.
  • Online client forms are customized to your precise needs.
  • Clients may pay their outstanding balances online.
  • Clients may confirm their attendance.

Professional Portal (Advanced EMR)

Choose Choose Choose

Let Clinicmaster take care of your charts, while you take care of your clients.

  • Chart from anywhere, anytime and on any device.
  • Choose from our ever-growing community templates library to speed up your charting.
  • Use our charting interface to view and complete SOAP and assessment documents.
  • Consult online exercises.
  • Consult your schedule for a complete view of client history and details.
  • Book appointments online on behalf of your clients.  All in real-time.
  • Invite your clients to securely fill out the intake, consent, insurance, Outcome forms (i.e. DASH, Berg’s Balance and survey forms prior to, during or after their appointment(s).
  • Securely share treatment plans, prescriptions, etc. with your clients throughout the charting features.
  • Eliminate double or manual data entry by asking your clients to complete one form, that will automatically flow into their chart.
  • Provide your practitioners with secure, multi-level, user-based profiles.
  • Improve compliance with regulatory requirements for chart audits, archiving, destruction and access.
  • Never overlook incomplete charts or mandatory charting tasks with our notification feature.
  • Get the peace of mind with automatically archived information.
  • Our charting system does more than electronic charting, it helps streamline full document processes.

Advanced POS functions

Choose Choose Choose
  • Don’t keep cash in a shoebox; our system integrates with most electronic Cash Drawer.
  • Keep track of all money transactions using the well-organized, automatic cash drawer.
  • Put an end to price labeling errors and confusion with the barcode scanning plugin.
  • Full audit of who/when has opened the Cash Drawer; including password protection of drawer openings.

Practitioner Compensation

Choose Choose Choose
  • Use the Compensation feature to manage and calculate commissions by percentage or flat rates for your therapist payroll.

Advanced Metrics & Analysis

Choose Choose Choose
  • Make informed decisions with prebuilt and customizable search criteria’s that give you the information you need; when you need it.
  • Easy-to-read graphs allow you to statistically and financially analyze the progress of your clinic.
  • Generate various reports based on appointments, referrers, client statistics, etc.
  • Analyze and compare referrer and practitioner schedules, workloads, treatment times, etc.
  • The most critical Key Performance Indicators (KPI) for your business are tracked.
  • Build business processes based on our metrics to ensure business growth and increased customer satisfaction.

Enhanced Marketing

Choose Choose Choose

HTML Emails:

  • Take advantage of our built-in Customer Relationship Management (CRM) to personalize and send unlimited marketing emails (e-Blasts).
  • Use our e-Blast builder to create unlimited marketing email templates.
  • Use client-based behaviors and preferences to send personalized messages such as birthday wishes.
  • Stay in touch with your clients even after their treatment.
  • Gain insight into the impact of your e-Blasts by monitoring the click count on the suggested links, as well as who opened them.

MailChimp Integration:

  • Create synchronized Clinicmaster recipient lists.
  • Use customizable and flexible template designs.
  • Track your marketing campaign results.
  • Promote your involvement in your local community and other special events.
  • Send out surveys with SurveyMonkey and measure the performance of your clinic.
  • Quickly view compiled results by survey question.
  • Use customizable and easy-to-use templates.

Automation Alerts & Workflow

Choose Choose Choose
  • Reach your clients at the right time with preference-based reminders.
  • Optimize the alerts available throughout the system:
    • Billing-related reminders.
    • First appointment Thank You.
    • Notifications when clients are nearing their prescription limit.
    • Birthday greetings.
    • Receive automated reminders when a client is approaching a limit.  Never again forget to get a billing (or treatment) plan extension again.
    • Get automated cash-flow alerts when payment collections are lagging behind.
    • Get automatic warnings about missed billings.
    • Alert your team of approaching client and funder limits.
    • Alert the clinic when business metrics hit specific thresholds.

Regional Modules (training required)

Choose Choose Choose
  • Simply auto-populate your claim forms.
  • Submit invoices electronically to private funders, insurers or 3rd parties.
  • Take advantage of the convenience of our invoice splitting feature.
  • Stay organized with claims tracking and update alerts.
  • Effortlessly track claims and check limits from the dashboard.
  • Manage treatment plans and claims using our simple, fully integrated regional modules (compatible with Teleplan, WSBC, HCAI, CSST, SAAQ, etc.).
  • Use our ClinicAid integration to seamlessly transmit data to OHIP and Alberta Health Services.

FOTO Outcome Integration

Choose Choose Choose
  • The standard in measuring functional outcomes in Rehabilitation with the Canadian Physiotherapy Association (CPA).

Gym Membership Module

Choose Choose Choose
  • Augment earning potential by offering membership services to your clients.
  • Membership renewal alerts.
  • Manage members including creating and printing membership cards (including bar codes) directly  from within the software.
  • Track membership usage.
  • Auto-scan members as they arrive or leave the center.

TELUS eClaims Integration

Choose Choose Choose
  • Be easier “to do business with”; bill insurers directly.
  • Attract clients who desire to minimize out-of-pocket expenses.
  • Bill Primary and/or Secondary Insurers are billed with ease.
  • Validate client eligibility for insurance coverage in real time.
  • Split billing including Insurer, client deductible, and Co-Pays are handled through a versatile and streamlined workflow.

EXTRA MODULES

Pick and choose from our broad selection of add-ons.

CMWeb

  • Cloud-based application for online scheduling, suitable for multi-clinic and call centers.
  • Book clients into any location from one interface.
  • Facilitates using a call center approach for cost optimization.

Client Portal

  • Cloud-based application for your clients.
  • Provide your clients with the choice of booking online, whenever is best for them.
  • Offer additional flexibility with 24/7 booking, using an iPhone, Android, tablet or computer.
  • Allow clients to view real-time appointment openings as well as all services, practitioners, and treatments available.
  • Enhance your client’s online experience with a complete and customized portal.
  • Reduce time wasted on scheduling appointments over the phone.
  • Generate traffic towards your website and social media pages.
  • Convert website visits into appointments.
  • View and print billing history.
  • View exercise programs.
  • Clients may complete their intake process online; fill consent forms, surveys, pain assessments and much more.
  • Online client forms are customized to your precise needs.
  • Clients may pay their outstanding balances online.
  • Clients may confirm their attendance.

Professional Portal (Advanced EMR)

Let Clinicmaster take care of your charts, while you take care of your clients.

  • Chart from anywhere, anytime and on any device.
  • Choose from our ever-growing community templates library to speed up your charting.
  • Use our charting interface to view and complete SOAP and assessment documents.
  • Consult online exercises.
  • Consult your schedule for a complete view of client history and details.
  • Book appointments online on behalf of your clients.  All in real-time.
  • Invite your clients to securely fill out the intake, consent, insurance, Outcome forms (i.e. DASH, Berg’s Balance and survey forms prior to, during or after their appointment(s).
  • Securely share treatment plans, prescriptions, etc. with your clients throughout the charting features.
  • Eliminate double or manual data entry by asking your clients to complete one form, that will automatically flow into their chart.
  • Provide your practitioners with secure, multi-level, user-based profiles.
  • Improve compliance with regulatory requirements for chart audits, archiving, destruction and access.
  • Never overlook incomplete charts or mandatory charting tasks with our notification feature.
  • Get the peace of mind with automatically archived information.
  • Our charting system does more than electronic charting, it helps streamline full document processes.

Advanced POS functions

  • Don’t keep cash in a shoebox; our system integrates with most electronic Cash Drawer.
  • Keep track of all money transactions using the well-organized, automatic cash drawer.
  • Put an end to price labeling errors and confusion with the barcode scanning plugin.
  • Full audit of who/when has opened the Cash Drawer; including password protection of drawer openings.

Practitioner Compensation

  • Use the Compensation feature to manage and calculate commissions by percentage or flat rates for your therapist payroll.

Advanced Metrics & Analysis

  • Make informed decisions with prebuilt and customizable search criteria’s that give you the information you need; when you need it.
  • Easy-to-read graphs allow you to statistically and financially analyze the progress of your clinic.
  • Generate various reports based on appointments, referrers, client statistics, etc.
  • Analyze and compare referrer and practitioner schedules, workloads, treatment times, etc.
  • The most critical Key Performance Indicators (KPI) for your business are tracked.
  • Build business processes based on our metrics to ensure business growth and increased customer satisfaction.

Enhanced Marketing

HTML Emails:

  • Take advantage of our built-in Customer Relationship Management (CRM) to personalize and send unlimited marketing emails (e-Blasts).
  • Use our e-Blast builder to create unlimited marketing email templates.
  • Use client-based behaviors and preferences to send personalized messages such as birthday wishes.
  • Stay in touch with your clients even after their treatment.
  • Gain insight into the impact of your e-Blasts by monitoring the click count on the suggested links, as well as who opened them.

MailChimp Integration:

  • Create synchronized Clinicmaster recipient lists.
  • Use customizable and flexible template designs.
  • Track your marketing campaign results.
  • Promote your involvement in your local community and other special events.
  • Send out surveys with SurveyMonkey and measure the performance of your clinic.
  • Quickly view compiled results by survey question.
  • Use customizable and easy-to-use templates.

Automation Alerts & Workflow

  • Reach your clients at the right time with preference-based reminders.
  • Optimize the alerts available throughout the system:
    • Billing-related reminders.
    • First appointment Thank You.
    • Notifications when clients are nearing their prescription limit.
    • Birthday greetings.
    • Receive automated reminders when a client is approaching a limit.  Never again forget to get a billing (or treatment) plan extension again.
    • Get automated cash-flow alerts when payment collections are lagging behind.
    • Get automatic warnings about missed billings.
    • Alert your team of approaching client and funder limits.
    • Alert the clinic when business metrics hit specific thresholds.

Regional Modules (training required)

  • Simply auto-populate your claim forms.
  • Submit invoices electronically to private funders, insurers or 3rd parties.
  • Take advantage of the convenience of our invoice splitting feature.
  • Stay organized with claims tracking and update alerts.
  • Effortlessly track claims and check limits from the dashboard.
  • Manage treatment plans and claims using our simple, fully integrated regional modules (compatible with Teleplan, WSBC, HCAI, CSST, SAAQ, etc.).
  • Use our ClinicAid integration to seamlessly transmit data to OHIP and Alberta Health Services.

FOTO Outcome Integration

  • The standard in measuring functional outcomes in Rehabilitation with the Canadian Physiotherapy Association (CPA).

Gym Membership Module

  • Augment earning potential by offering membership services to your clients.
  • Membership renewal alerts.
  • Manage members including creating and printing membership cards (including bar codes) directly  from within the software.
  • Track membership usage.
  • Auto-scan members as they arrive or leave the center.

TELUS eClaims Integration

  • Be easier “to do business with”; bill insurers directly.
  • Attract clients who desire to minimize out-of-pocket expenses.
  • Bill Primary and/or Secondary Insurers are billed with ease.
  • Validate client eligibility for insurance coverage in real time.
  • Split billing including Insurer, client deductible, and Co-Pays are handled through a versatile and streamlined workflow.

CMWeb

  • Cloud-based application for online scheduling, suitable for multi-clinic and call centers.
  • Book clients into any location from one interface.
  • Facilitates using a call center approach for cost optimization.

Client Portal

  • Cloud-based application for your clients.
  • Provide your clients with the choice of booking online, whenever is best for them.
  • Offer additional flexibility with 24/7 booking, using an iPhone, Android, tablet or computer.
  • Allow clients to view real-time appointment openings as well as all services, practitioners, and treatments available.
  • Enhance your client’s online experience with a complete and customized portal.
  • Reduce time wasted on scheduling appointments over the phone.
  • Generate traffic towards your website and social media pages.
  • Convert website visits into appointments.
  • View and print billing history.
  • View exercise programs.
  • Clients may complete their intake process online; fill consent forms, surveys, pain assessments and much more.
  • Online client forms are customized to your precise needs.
  • Clients may pay their outstanding balances online.
  • Clients may confirm their attendance.

Professional Portal (Advanced EMR)

Let Clinicmaster take care of your charts, while you take care of your clients.

  • Chart from anywhere, anytime and on any device.
  • Choose from our ever-growing community templates library to speed up your charting.
  • Use our charting interface to view and complete SOAP and assessment documents.
  • Consult online exercises.
  • Consult your schedule for a complete view of client history and details.
  • Book appointments online on behalf of your clients.  All in real-time.
  • Invite your clients to securely fill out the intake, consent, insurance, Outcome forms (i.e. DASH, Berg’s Balance and survey forms prior to, during or after their appointment(s).
  • Securely share treatment plans, prescriptions, etc. with your clients throughout the charting features.
  • Eliminate double or manual data entry by asking your clients to complete one form, that will automatically flow into their chart.
  • Provide your practitioners with secure, multi-level, user-based profiles.
  • Improve compliance with regulatory requirements for chart audits, archiving, destruction and access.
  • Never overlook incomplete charts or mandatory charting tasks with our notification feature.
  • Get the peace of mind with automatically archived information.
  • Our charting system does more than electronic charting, it helps streamline full document processes.

Advanced POS functions

  • Don’t keep cash in a shoebox; our system integrates with most electronic Cash Drawer.
  • Keep track of all money transactions using the well-organized, automatic cash drawer.
  • Put an end to price labeling errors and confusion with the barcode scanning plugin.
  • Full audit of who/when has opened the Cash Drawer; including password protection of drawer openings.

Practitioner Compensation

  • Use the Compensation feature to manage and calculate commissions by percentage or flat rates for your therapist payroll.

Advanced Metrics & Analysis

  • Make informed decisions with prebuilt and customizable search criteria’s that give you the information you need; when you need it.
  • Easy-to-read graphs allow you to statistically and financially analyze the progress of your clinic.
  • Generate various reports based on appointments, referrers, client statistics, etc.
  • Analyze and compare referrer and practitioner schedules, workloads, treatment times, etc.
  • The most critical Key Performance Indicators (KPI) for your business are tracked.
  • Build business processes based on our metrics to ensure business growth and increased customer satisfaction.

Enhanced Marketing

HTML Emails:

  • Take advantage of our built-in Customer Relationship Management (CRM) to personalize and send unlimited marketing emails (e-Blasts).
  • Use our e-Blast builder to create unlimited marketing email templates.
  • Use client-based behaviors and preferences to send personalized messages such as birthday wishes.
  • Stay in touch with your clients even after their treatment.
  • Gain insight into the impact of your e-Blasts by monitoring the click count on the suggested links, as well as who opened them.

MailChimp Integration:

  • Create synchronized Clinicmaster recipient lists.
  • Use customizable and flexible template designs.
  • Track your marketing campaign results.
  • Promote your involvement in your local community and other special events.
  • Send out surveys with SurveyMonkey and measure the performance of your clinic.
  • Quickly view compiled results by survey question.
  • Use customizable and easy-to-use templates.

Automation Alerts & Workflow

  • Reach your clients at the right time with preference-based reminders.
  • Optimize the alerts available throughout the system:
    • Billing-related reminders.
    • First appointment Thank You.
    • Notifications when clients are nearing their prescription limit.
    • Birthday greetings.
    • Receive automated reminders when a client is approaching a limit.  Never again forget to get a billing (or treatment) plan extension again.
    • Get automated cash-flow alerts when payment collections are lagging behind.
    • Get automatic warnings about missed billings.
    • Alert your team of approaching client and funder limits.
    • Alert the clinic when business metrics hit specific thresholds.

Regional Modules (training required)

  • Simply auto-populate your claim forms.
  • Submit invoices electronically to private funders, insurers or 3rd parties.
  • Take advantage of the convenience of our invoice splitting feature.
  • Stay organized with claims tracking and update alerts.
  • Effortlessly track claims and check limits from the dashboard.
  • Manage treatment plans and claims using our simple, fully integrated regional modules (compatible with Teleplan, WSBC, HCAI, CSST, SAAQ, etc.).
  • Use our ClinicAid integration to seamlessly transmit data to OHIP and Alberta Health Services.

FOTO Outcome Integration

  • The standard in measuring functional outcomes in Rehabilitation with the Canadian Physiotherapy Association (CPA).

Gym Membership Module

  • Augment earning potential by offering membership services to your clients.
  • Membership renewal alerts.
  • Manage members including creating and printing membership cards (including bar codes) directly  from within the software.
  • Track membership usage.
  • Auto-scan members as they arrive or leave the center.

TELUS eClaims Integration

  • Be easier “to do business with”; bill insurers directly.
  • Attract clients who desire to minimize out-of-pocket expenses.
  • Bill Primary and/or Secondary Insurers are billed with ease.
  • Validate client eligibility for insurance coverage in real time.
  • Split billing including Insurer, client deductible, and Co-Pays are handled through a versatile and streamlined workflow.

CMWeb

  • Cloud-based application for online scheduling, suitable for multi-clinic and call centers.
  • Book clients into any location from one interface.
  • Facilitates using a call center approach for cost optimization.

Client Portal

  • Cloud-based application for your clients.
  • Provide your clients with the choice of booking online, whenever is best for them.
  • Offer additional flexibility with 24/7 booking, using an iPhone, Android, tablet or computer.
  • Allow clients to view real-time appointment openings as well as all services, practitioners, and treatments available.
  • Enhance your client’s online experience with a complete and customized portal.
  • Reduce time wasted on scheduling appointments over the phone.
  • Generate traffic towards your website and social media pages.
  • Convert website visits into appointments.
  • View and print billing history.
  • View exercise programs.
  • Clients may complete their intake process online; fill consent forms, surveys, pain assessments and much more.
  • Online client forms are customized to your precise needs.
  • Clients may pay their outstanding balances online.
  • Clients may confirm their attendance.

Professional Portal (Advanced EMR)

Let Clinicmaster take care of your charts, while you take care of your clients.

  • Chart from anywhere, anytime and on any device.
  • Choose from our ever-growing community templates library to speed up your charting.
  • Use our charting interface to view and complete SOAP and assessment documents.
  • Consult online exercises.
  • Consult your schedule for a complete view of client history and details.
  • Book appointments online on behalf of your clients.  All in real-time.
  • Invite your clients to securely fill out the intake, consent, insurance, Outcome forms (i.e. DASH, Berg’s Balance and survey forms prior to, during or after their appointment(s).
  • Securely share treatment plans, prescriptions, etc. with your clients throughout the charting features.
  • Eliminate double or manual data entry by asking your clients to complete one form, that will automatically flow into their chart.
  • Provide your practitioners with secure, multi-level, user-based profiles.
  • Improve compliance with regulatory requirements for chart audits, archiving, destruction and access.
  • Never overlook incomplete charts or mandatory charting tasks with our notification feature.
  • Get the peace of mind with automatically archived information.
  • Our charting system does more than electronic charting, it helps streamline full document processes.

Advanced POS functions

  • Don’t keep cash in a shoebox; our system integrates with most electronic Cash Drawer.
  • Keep track of all money transactions using the well-organized, automatic cash drawer.
  • Put an end to price labeling errors and confusion with the barcode scanning plugin.
  • Full audit of who/when has opened the Cash Drawer; including password protection of drawer openings.

Practitioner Compensation

  • Use the Compensation feature to manage and calculate commissions by percentage or flat rates for your therapist payroll.

Advanced Metrics & Analysis

  • Make informed decisions with prebuilt and customizable search criteria’s that give you the information you need; when you need it.
  • Easy-to-read graphs allow you to statistically and financially analyze the progress of your clinic.
  • Generate various reports based on appointments, referrers, client statistics, etc.
  • Analyze and compare referrer and practitioner schedules, workloads, treatment times, etc.
  • The most critical Key Performance Indicators (KPI) for your business are tracked.
  • Build business processes based on our metrics to ensure business growth and increased customer satisfaction.

Enhanced Marketing

HTML Emails:

  • Take advantage of our built-in Customer Relationship Management (CRM) to personalize and send unlimited marketing emails (e-Blasts).
  • Use our e-Blast builder to create unlimited marketing email templates.
  • Use client-based behaviors and preferences to send personalized messages such as birthday wishes.
  • Stay in touch with your clients even after their treatment.
  • Gain insight into the impact of your e-Blasts by monitoring the click count on the suggested links, as well as who opened them.

MailChimp Integration:

  • Create synchronized Clinicmaster recipient lists.
  • Use customizable and flexible template designs.
  • Track your marketing campaign results.
  • Promote your involvement in your local community and other special events.
  • Send out surveys with SurveyMonkey and measure the performance of your clinic.
  • Quickly view compiled results by survey question.
  • Use customizable and easy-to-use templates.

Automation Alerts & Workflow

  • Reach your clients at the right time with preference-based reminders.
  • Optimize the alerts available throughout the system:
    • Billing-related reminders.
    • First appointment Thank You.
    • Notifications when clients are nearing their prescription limit.
    • Birthday greetings.
    • Receive automated reminders when a client is approaching a limit.  Never again forget to get a billing (or treatment) plan extension again.
    • Get automated cash-flow alerts when payment collections are lagging behind.
    • Get automatic warnings about missed billings.
    • Alert your team of approaching client and funder limits.
    • Alert the clinic when business metrics hit specific thresholds.

Regional Modules (training required)

  • Simply auto-populate your claim forms.
  • Submit invoices electronically to private funders, insurers or 3rd parties.
  • Take advantage of the convenience of our invoice splitting feature.
  • Stay organized with claims tracking and update alerts.
  • Effortlessly track claims and check limits from the dashboard.
  • Manage treatment plans and claims using our simple, fully integrated regional modules (compatible with Teleplan, WSBC, HCAI, CSST, SAAQ, etc.).
  • Use our ClinicAid integration to seamlessly transmit data to OHIP and Alberta Health Services.

FOTO Outcome Integration

  • The standard in measuring functional outcomes in Rehabilitation with the Canadian Physiotherapy Association (CPA).

Gym Membership Module

  • Augment earning potential by offering membership services to your clients.
  • Membership renewal alerts.
  • Manage members including creating and printing membership cards (including bar codes) directly  from within the software.
  • Track membership usage.
  • Auto-scan members as they arrive or leave the center.

TELUS eClaims Integration

  • Be easier “to do business with”; bill insurers directly.
  • Attract clients who desire to minimize out-of-pocket expenses.
  • Bill Primary and/or Secondary Insurers are billed with ease.
  • Validate client eligibility for insurance coverage in real time.
  • Split billing including Insurer, client deductible, and Co-Pays are handled through a versatile and streamlined workflow.

SERVICES

Microsoft Gold Partner

As a Microsoft Gold Partner, ADDATECH is proud to announce that we are now offering discounts to Microsoft cloud services like Office 365, Skype for Business, Windows 10 Enterprise, Dropbox Business, Cisco WebEx, and much more! Whether you are an existing client of Microsoft or looking to start up, our exclusive discounts are available to all of our clients.

Advantages purchasing through ADDATECH

  • Purchasing a license directly with ADDATECH will cost 5-10% less per month/per PC.
  • ADDATECH will install Microsoft cloud products on all of your workstations.
  • ADDATECH will reinstall Microsoft cloud products at no additional charge.
Disadvantages purchasing directly with Microsoft

  • Purchasing a license directly with Microsoft will cost 5-10% more per month/per PC.
  • You must install Microsoft cloud products yourself and deal with firewall conflicts.
  • Reinstallations of Microsoft cloud products would cost you time and money $$$.
Bitdefender

Are you worried about viruses on your workstations? Do you need a solution to protect your workstations from outside threats like malware and privacy invaders?

Then look no further!

ADDATECH is proud to announce that we are now offering the most efficient virus detection software on the market.

Advantages purchasing through ADDATECH

  • Purchasing a license directly with ADDATECH will cost $3.75 per month/per PC.
  • ADDATECH will install Bitdefender on all of your workstations.
  • Our Bitdefender version is a combination of Antivirus Plus 2017 & Internet Security 2017.
  • ADDATECH will reinstall Bitdefender at no additional charge.
Disadvantages purchasing directly with Bitdefender

  • Purchasing a license directly with Bitdefender will cost $4.82 per month/per PC.
  • You must install the software yourself and deal with firewall conflicts.
  • You would need to buy Antivirus Plus 2017 & Internet Security 2017 separately; occurring additional costs.
  • Reinstallations of Bitdefender would cost you time and money $$$.
Offsite Backups

With ADDATECH’s offsite backup data plan, you no longer have to worry about lost data.
Our commitment:

  • No setup fee.
  • A qualified technician will make sure that your backup runs when scheduled.
  • Backup any file and/or folder on your network that you don’t ever want to risk losing.
  • Secure – 128-bit SSL encryption (just like your Internet banking service).
  • Extreme data compression – up to 90%.
  • Email notification for every backup process.
  • Backup files available for restoring 24/7.
  • Data is securely backed up off-site in two (2) highly secure, disaster-proof buildings and encrypted for your safety and privacy.
  • Keep and restore multiple file versions (no time constraint).
  • Automated backups (snapshots) are scheduled daily or several times per day without work interruption.
  • You are the only one who has access to your backed up data and password.
Advantages – ADDATECH’s Backup data plan

  • Backup your data (Not only Clinicmaster) securely for only  $35/month for up to  200 GB per endpoint. Any additional endpoint will be  $15/month.
  • Need more than 200 GB, ask us for pricing.
  • Peace of mind knowing our backup service is working for you.
  • HIPPA compliant backup solution.
  • All of your backup data is available 24/7 for life.
  • Your Canadian clinic’s data is backed up in Canada which meets regulatory privacy laws for storing data.
  • Your American clinic’s data is backed up in the United States which meets regulatory privacy laws for storing data.
Disadvantages – Without Backup data plan

  • Retrieving lost data can cost between $1,000 -$100,000. More often than not, your data is gone forever!
  • Having to contact each client because of lost data $$$.
  • Constantly worrying that your data might be lost by fire, water, theft, viruses, etc.
  • Not HIPPA compliant backup solution.
  • Data can be lost in an instant.
SMS and Telephony packages

Sending out SMS and Telephony reminders has never been easier with Clinicmaster’s automation reminder module. See how Clinicmaster can save you money on the first day.

Scenario:
If 1 therapist works 8 hours during a day and treats 3 patients every hour that would represent 24 appointments per day. Therefore, a receptionist must manually confirm 24 appointments a day (if the clinic only has 1 therapist). On average each appointment takes 3 minutes to confirm, so a receptionist will spend 72 minutes confirming appointments per day.

Using the above example

Advantages – SMS/Telephony

  • Starting at 7¢ per reminder it will cost the clinic $1.68 a day for the same 24 appointments. A total savings of $13.48/day or $4,205.76/year (more than the yearly cost of Clinicmaster).
  • The clinic won’t have to worry about the appointment reminders as our automated system will streamline the work (1st, 2nd & 3rd reminders).
  • The average open rate of a text message sits at about 99%.
Disadvantages – Receptionist

  • On average a receptionist is paid $14.00 an hour. With a breakdown of 72 minutes to book 24 appointments, it will cost the clinic $15.16.
  • If the client is unreachable, then the receptionist must call again; occurring additional costs.
  • The average open rate of an email sits at about 28-33%.

It only takes a few minutes to understand how the power of Clinicmaster can benefit your business.

Or book a demo by calling 1 888 682 8674 option 1

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