FAQ

Who is ADDATECH?

Established in 1994, ADDATECH Systems Inc. is an information technology company specializing in ready-for-market product applications, such as Clinicmaster, consulting services, and customized application development.

What is Clinicmaster?

Do you want to efficiently manage and develop your business? Clinicmaster goes beyond conventional clinic software systems. Number one for many reasons, Clinicmaster offers EMR, scheduling, online portals, web appointment, integration with third-party software including FOTO, TELUS eClaims and much more. Get your free web demo and learn how Clinicmaster can help take your practice to another level.

How much time does it take to get setup on Clinicmaster?

There are many variables that impact the time needed to set up your clinic. On average, your clinic can be up and run within a few hours to a few days.

Who was Clinicmaster designed for?

  • Acupuncturists
  • Athletic Therapists
  • Chiropractors
  • Clinical Counsellors
  • Kinesiologists
  • Massage Therapists
  • Medical Specialists
  • Naturopathic Doctors
  • Occupational Therapists
  • Osteopaths
  • Personal Trainers
  • Physiotherapists
  • Psychiatrists
  • Psychologists
  • Speech Therapists
  • Traditional Chinese Medicine Practitioners
  • And more

How can I switch if I am currently using another software?

Clinicmaster’s implementation specialist will make it easy for you to switch. With many years of experience, we have successfully converted data from a variety of vendors. Our staff will make sure to evaluate your needs, establish a timeline, execute tests, validate the output and deliver on time and on a budget. Our team of experts will make sure you are well informed, organized and prepared to transition to Clinicmaster. We offer services that include converting your patient information, appointments, history, financials, medical notes, etc.

Is your support bilingual?

Yes, we offer our support in both French and English.

Is the Clinicmaster software multilingual?

Absolutely. The software can be used in French and English.

Is Clinicmaster compliant with HIPPA and privacy policies?

Whether it be HIPPA or any of the myriad regulations impacting your business, we help you comply effortlessly.

Can I export data from Clinicmaster?

You can easily and securely export data as often as required to Excel and PDF.

Can I use my iPad, Mac, PC, Android?

Clinicmaster works with a variety of devices.

Do you offer Backup?

We offer backup services to automatically and securely back up data to a safe, remote, off-site location.

What happens if I choose to leave Clinicmaster?

At all times, the data of the clinic can be exported to a simple file to use. At ADDATECH, we strongly believe that your data belongs to you.